Covid-19: Town Council Services

Braunstone Town Council Update - 1st December 2021

The wearing of Face Coverings within the centres (Braunstone Civic Centre, Thorpe Astley Community Centre and Braunstone Town Community Library) is actively encouraged (unless exempt) in the shared public areas of the buildings, this includes Reception/Foyer, toilets and corridors. 

Face Coverings will remain a requirement during the operation of the GP Surgery at Thorpe Astley Community Centre.

The Civic Community Lounge will be exempt however, we would also like to encourage residents attending the Civic Lounge to wear a face covering when entering and exiting the building as well as when using the toilets and any other facilities. Similarly hires/users will not need to wear a face covering when in their hired room.

Users of the Community Centre, Braunstone Library and the Civic Community Lounge are additionally actively encouraged to scan in using the QR Code or sign in at the Service Desk. Although signing in to the building (via the QR Code) continues to not be a requirment we would like to ensure we can continue to run our services and centres without any disruption, therefore we would like to motivate and support our users to make use of these precautionary measures. For visitors convenience QR Code's are available in each of the rooms.


UK Government Covid-19 Step 4 Response (19th July 2021) and Impact on Braunstone Town Council Services

England moved to Step 4 of the Roadmap on 19th July 2021, when:

  • all remaining limits on social contact were removed;
  • there are no restrictions on how many people can meet in any setting, indoors or outdoors;
  • all settings are able to open;
  • social distancing rules have been lifted;
  • there is no requirement  for table service at life events, or restrictions on singing or dancing; and
  • the legal requirement to wear a face covering has been lifted.

The following behaviours continue to be encouraged:

  • Meeting in well-ventilated areas where possible, such as outdoors or indoors with windows open.
  • Wearing a face covering where you come into contact with people you don’t normally meet in enclosed and crowded spaces.
  • Washing your hands with soap and water or using hand sanitiser regularly throughout the day.
  • Covering your nose and mouth when you cough and sneeze.
  • Staying at home if unwell, to reduce the risk of passing on other illnesses onto friends, family, colleagues, and others in your community.
  • Considering individual risks, such as clinical vulnerabilities and vaccination status.

Beyond the implementation of Step 4, the Government recognises that they may need to take measures to help manage the virus during periods of higher risk, such as the winter, but as far as possible, the Government aims to prioritise strengthened guidance and seek to avoid imposing restrictions that have significant economic, social and health costs.

STEP 4 (from 19th July 2021): Impact on Braunstone Town Council Services

For Braunstone Town Council's services; implementation of Step 4 of the Roadmap, from 19th July 2021, means:

  1. Parks, Open Spaces, Play Areas and Sports Pitches are fully open, with no limits on the number of people or households that residents and users can meet;

  2. Capacity at Braunstone Civic Centre and Library, including the Civic Community Lounge, and Thorpe Astley Community Centre has returned to pre-pandemic levels (in other words the maximum number of people allowed in any room is the same as originally permitted up to March 2020);

  3. The following services are fully open:

  • Community Centre Bookings have returned to the pre-pandemic arrangements, Centre Bookings can be made by contacting Customer Services on 0116 289 0045 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Library computers, children’s area, seats and reading areas;
  1. when using our facilities, there is nolonger a requirement for customers, users, visitors, Councillors or staff to:
  • socially distance, however, individuals should be mindful that others may wish to continue to socially distance and should respect that wish, or
  • wear a face covering, however, individuals may continue to choose to do so and everyone is encouraged to do so in crowded spaces and when coming into contact with others who they do not usually meet;
  1. restrictions previously in place to provide for social distancing at pinch points have now been lifted, for example:
  • the thoroughfare at Braunstone Civic Centre and Library has reopened providing direct pedestrian access to and from Kingsway, and
  • the number of people using toilet facilities at any one time is no longer be restricted and both toilet facilities at the Civic Centre are now available for all users;
  1. visitors to our facilities continue to have the option and are encouraged to:
  • sign in using the NHS Test & Trace App QR Code or alternatively provide their details at the Service Desk for Test & Trace, and
  • make use of the hand sanitiser stations located around our buildings;
  1. Terms & Conditions for Hirers of our Community Facilities have returned to pre-pandemic arrangements; in other words a hirer who books for a date after 19th July 2021 will no longer be able to cancel their booking without penalty; and
  1. the Specific Covid-19 Terms & Conditions of Use have been updated to reflect the changes in regulations and set out that the Council will pass on the hirer’s details to NHS Test & Trace in the event of a Covid-19 positive case; and that hirers should collect the contact details of those attending their meeting/event for that purpose.

The operator of the Civic Community Lounge has confirmed their opening hours from 19th July will be:

  • Monday - Thursday evenings 5pm - 10pm;
  • Friday & Saturday 12noon - 11.30pm;
  • Sundays 12noon - 10pm.

The above hours are subject to change and will be reviewed periodically.

The public can attend Council & Committee meetings either at Braunstone Civic Centre or on-line via Zoom Video and Audio Conferencing (check the agenda for the specific meeting for details).

The Town Council continues to be subject to normal regulations, including assessing risk and applying mitigation measures, as required under health & safety legislation.

Non-intrusive Covid-19 mitigation measures, which have been put in place, will remain in place at least until Spring 2022 when their ongoing provision will be reviewed; for example:

  • hand sanitiser points, and
  • protective screens at the Service/Reception points.

If you have any queries concerning the arrangements, please contact Customer Services on 0116 289 0045 or This email address is being protected from spambots. You need JavaScript enabled to view it.