Contact a volunteer for help during Coronavirus

Please bear in mind when contacting anyone from this page to please be polite, these are all volunteers doing things out of the goodness of their hearts. They are not paid for their time.

They come from all walks of life - some may not be comfortable using telephones, some may not reply to emails quickly. 

We cannot guarantee we have a volunteer in your area, or that one will be free at any given time. 

Contact Form

If you're looking for help, please fill in our contact form or call 0116 2890045.

Area Ambassadors

If you have any enquiries or are having trouble finding help, please contact your area ambassador.

Area 1 & 2 - Winstanley

  • David Di Palma, who can be contacted on 07594419570 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Area 3 & 4 - Thorpe Astley

  • Satinda Sangha, who can be contacted on 07426463214 or This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Christiane Startin-Lorent, who can be contacted on 07763874881 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Area 5 - Ravenhurst West

  • Anthea Ambrose, who can be contacted on 07956052441 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Area 6 - Ravenhurst East

  • Shabbir Aslam, who can be contacted on 07944034053 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Area 8 & 9 - Millfield

  • Leanne Lee, who can be contacted on 07921170936 or This email address is being protected from spambots. You need JavaScript enabled to view it.

What do you need help with?

  • I need some help getting shopping.
  • I need some help with collecting medication or prescriptions.
  • I can't get out and would like someone to walk my dog.
  • I'm a bit lonely - I'd like to talk to someone.

If you think we can help, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or 0116 2890045.

Food Parcels

Blaby District Council is offering food parcels to vulnerable residents - you will need to contact them directly, or on someone elses behalf.

You can get in touch by phone using 0116 2750555 or online at https://www.blaby.gov.uk/leisure-health-and-community/community/coronavirus-community-hub

We have volunteers who speak several languages, including Arabic, Spanish, Italian, Punjabi, Shona, Urdu, Polish, Ukrainian, Latvian, and Russian.

If you require a volunteer who understands a specific language please contact us directly on 0116 2890045 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note, however, that multi lingual volunteers are quite limited in numbers, and may be busy or unavailable.

 

In a medical emergency, please contact 999. For medical non emergencies please contact 111.

Customer Services Shop


Braunstone Civic Centre
Kingsway,
Braunstone Town,
Leicester, LE3 2PP
Tel: 0116 2890045
Fax: 0116 2824785
 
BTC colouredlogwith text   Local Access to Local Services  
 

Our Community Centres


google maps
Kingsway, Braunstone Town, Leicester, LE3 2PP.
Tel: 0116-2890045. 
   
google maps
Off Lakin Drive, Thorpe Astley, 
Leicester, LE3 3RU. 
Tel: 0116-2890704

DATA PROTECTION: by contacting us you agree to Braunstone Town Council collecting and processing your personal data to deal with your enquiry, booking or service request.  

Business Hours


Customer Service Shop

The new opening hours for customer services at the Braunstone Civic Centre during Covid-19 are: 

  • Monday: Closed
  • Tuesday: 9:30 AM - 12:00 Noon, then 2 PM - 4:30 PM.
  • Wednesday: 9:30 AM - 12:00 Noon, then 2 PM - 4:30 PM.
  • Thursday: 9:30 AM - 12:00 Noon, then 2 PM - 4:30 PM.
  • Friday: 9:30 AM - 12:00 Noon, then 2 PM - 4:30 PM.
  • Saturday: Closed
  • Sunday: Closed
 
Braunstone Town Community Library
 
  • Monday: 2PM - 7PM
  • Tuesday: 2PM - 5PM
  • Wednesday: 10AM - 12:00 Noon, then 2 PM - 5PM.
  • Thursday: 2PM - 5PM
  • Friday: 10AM - 12:00 Noon, then 2 PM - 5PM.
  • Saturday: 10AM - 1PM
  • Sunday: Closed
 
Braunstone Civic Centre
Not available for hirings due to Covid-19 Outbreak

Thorpe Astley Community Centre
Not available for hirings due to Covid-19 Outbreak