Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website It governs the privacy of the users of this website. This document explains what we need from you, and also explains the way data and information are used, and why. 

The Website

This website complies to all UK laws regarding privacy. We do not sell user information or data to third parties. We only provide user information and data to third parties for specific reasons - for example, a request that has to be passed on to another organisation such as Blaby District Council. 

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer/device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website to provide the users with a tailored experience within this website - typically via user accounts or remembering items you have viewed. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking software to monitor visitors to better understand how they use it.

This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information. Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are typically used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

 

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. We do not subscribe users to email newsletters without their permission, or without them specifically opting into receiving emails. However, you may receive updates by email regarding your query. 

 

Email Newsletter

This website may in future operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through a prior written agreement with the user. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003.

All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. Under the Data Protection Act 1998, you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy. If you subscribe to our email newsletter, your first name, last name, and email address will be shared with a third party company such as Mailchimp.

This is purely as they handle the processing of email newsletters - you should not receive an email from that company unless requested. Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This is by not a comprehensive list. This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. External links are clickable text / banner / image links to other websites, for instance: www.google.co.uk. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser's website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may, in turn, be saved on your computers hard drive. Users should, therefore, note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. Our official social media pages are linked from our website, but if in doubt, ask.

We only ask for contact details and addresses over Facebook if required for our records or your enquiry. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy web addresses via services like bit.ly. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

  If you have any questions about our privacy policy,

Business Hours


Customer Service Shop

The new opening hours for customer services at the Braunstone Civic Centre during Covid-19 are: 

  • Monday: Closed
  • Tuesday: 9AM - 1PM, then 1:30PM - 5PM.
  • Wednesday: 9AM - 1PM, then 1:30PM - 6PM.
  • Thursday: 9AM - 1PM, then 1:30PM - 5PM.
  • Friday: 9AM - 1PM, then 1:30PM - 5PM.
  • Saturday: Closed
  • Sunday: Closed

Please get in touch for information regarding bookings. 

 

Braunstone Town Community Library

  • Monday: 2PM - 7PM
  • Tuesday: 2PM - 5PM
  • Wednesday: 10AM - 12:00 Noon, then 2 PM - 5PM.
  • Thursday: 2PM - 5PM
  • Friday: 10AM - 12:00 Noon, then 2 PM - 5PM.
  • Saturday: 10AM - 1PM
  • Sunday: Closed

Thorpe Astley Community Centre

Not available for hirings to allow NHS and childcare usage of the centre during Covid-19. 

Customer Services Shop


Braunstone Civic Centre
Kingsway,
Braunstone Town,
Leicester,
LE3 2PP

Tel: 0116 2890045
Fax: 0116 2824785

enquiries@braunstonetowncouncil.org.uk

The coat of arms of Braunstone Town, with text reading 'Braunstone Town Council'.

Our Community Centres


Logo for Google Maps, linking to a map showing the Braunstone Civic Centre.

Braunstone Civic Centre
Kingsway, Braunstone Town, Leicester, LE3 2PP.
Tel: 0116 2890045
bookings@braunstonetowncouncil.org.uk

Logo for Google Maps, linking to a map showing the Thorpe Astley Community Centre

Thorpe Astley Community Centre
Off Lakin Drive, Thorpe Astley, Leicester, LE3 3RU.
Tel: 0116 2890704
bookings@braunstonetowncouncil.org.uk


DATA PROTECTION:

By contacting us you agree to Braunstone Town Council collecting and processing your personal data to deal with your enquiry, booking or service request.