Latest News

News Summary - Updated 26th March 2020

Following the announcement by the Prime Minister on Monday evening, all Town Council services have been closed to protect residents, staff and councillors. 

Government advice is not to use playgrounds and these have been closed and signs put up both to reduce the spread of Covid-19 but also for the safety of our children and young people.   Due to the advice, our Ground staff will not be undertaking the regular nor detailed safety checks of our parks equipment for at least three weeks.

The Town Council will be providing a co-ordination and facilitation role to support residents who wish to volunteer to assist others in their neighbourhood, particularly the elderly and vulnerable, more information is available on our dedicated webpage.

There may be delays in responding when contacting the Council, particularly in the next three weeks:

  • Voice mail is available on the main number 0116 289 0045 and these are being monitored weekdays.
  • Emails to This email address is being protected from spambots. You need JavaScript enabled to view it. and messages from the website will continue to be monitored weekdays.
  • No face to face Reception service is available at either Braunstone Civic Centre or Thorpe Astley Community Centre for the next three weeks and the buildings will remain closed to the public.

Centres

  • The Civic Community Lounge is closed until further notice.
  • The Braunstone Town Library is closed until further notice.
  • All library books have extended return dates until the 4th July 2020. 
  • Pop Up Care group at Thorpe Astley Community Centre is currently closed.
  • Customer services at the Braunstone Civic Centre is responding weekdays to voice messages, emails and web form enquiries and reports. 

Bookings

  • We will not take any room bookings and all bookings until 30th June are cancelled. Please bear with us for your refund.  Following the announcement on Monday 24th that only essential travel to work should be undertaken, we will not be processing any refunds in the next three weeks.

Council Meetings and Programme of Events

  • Council meetings for the 2nd of April 2020 have been cancelled.
  • All events up until the 30th June are cancelled, including the Spring Craft Fair.


If you would like further information on any of the above, see below - this is just a quick summary of the updates. If you have any further questions please leave a voice message for Customer Services on 0116 2890045 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you have any concerns about the Covid-19 Coronavirus, please see the guidance from the NHS, or the official government website.


23rd March 2020

The Customer Service shop at the Braunstone Civic Centre will close tomorrow from 5PM until further notice. Customers can get in touch via 0116 2890045 or This email address is being protected from spambots. You need JavaScript enabled to view it..

 

21st March 2020

Following the latest advice that all Café, Bar and Leisure Venues should close, the Civic Community Lounge will be closed from 20th March 2020 until further notice.

There will be no more hires at our Community Centres.

If you have a booking this week, your event will be cancelled, we will contact you shortly. If you have any queries please contact Customer Services who open at 9am on Monday.

20th March 2020

19th March 2020

18th March 2020

Customer Services Shop


Braunstone Civic Centre
Kingsway,
Braunstone Town,
Leicester, LE3 2PP
Tel: 0116 2890045
Fax: 0116 2824785
 
BTC colouredlogwith text   Local Access to Local Services  
 

Our Community Centres


google maps
Kingsway, Braunstone Town, Leicester, LE3 2PP.
Tel: 0116-2890045. 
   
google maps
Off Lakin Drive, Thorpe Astley, 
Leicester, LE3 3RU. 
Tel: 0116-2890704

DATA PROTECTION: by contacting us you agree to Braunstone Town Council collecting and processing your personal data to deal with your enquiry, booking or service request.  

Business Hours


Customer Service Shop
Mon-Fri: 9am to 5pm   (Closed on Public Holidays) 
Due to Covid-19, Face to Face Enquiries are suspended 
Telephone (Voicemail), Email & Web Enquiries only
 
Braunstone Town Council Offices
Mon-Fri: 9am to 5pm (Closed on Public Holidays)
Telephone (Voicemail), Email & Web Enquiries only
 
Braunstone Civic Centre
Not available for hirings due to Covid-19 Outbreak

Thorpe Astley Community Centre
Not available for hirings due to Covid-19 Outbreak