Latest News

June 2020

19th June 2020

Thorpe Astley Tennis Courts

The Town Council has plans to install tap4tennis following consultation with the Lawn Tennis Association, at these courts to enable a more structured use of the tennis courts facilities and to ensure that funds are available to maintain the standard of the courts in future years.

This includes exploring the viability of introducing a venue management system and gate access technology. Further information will be available shortly regarding this.

Although the gate is now in place the tennis courts are currently open for use as usual for use without booking or payment.

If you have any queries please contact Customer Services on This email address is being protected from spambots. You need JavaScript enabled to view it. or 0116 2890045

17th June 2020

The Thorpe Astley tennis courts will be closed until Friday 19th June, as a new gate is being fitted. We're sorry for any inconvenience this may cause!


NHS Track and Trace

The NHS #TestandTrace system has gone live to help reduce the spread of #Covid19. Here's some information on how the system works and what to be aware of.

NHS Test and Trace will only call you from 0300 0135000, or send you texts from NHS directing you to

UK GOV have a webpage all about how the Test and Trace system works and it also contains a section detailing what tracers WON'T do or ASK to help you avoid being caught out by potential fraudsters (if you prefer, rather than clicking this link search for GOV UK Test and Trace)

Contact tracers will:

  • call you from 0300 013 5000
  • send you text messages from ‘NHS’
  • ask you to sign into the NHS test and trace contact-tracing website
  • ask for your full name and date of birth to confirm your identity, and postcode to offer support while self-isolating
  • ask about the coronavirus symptoms you have been experiencing
  • ask you to provide the name, telephone number and/or email address of anyone you have had close contact with in the 2 days prior to your symptoms starting
  • ask if anyone you have been in contact with is under 18 or lives outside of England

Contact tracers will NEVER :

  • ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087)
  • ask you to make any form of payment or purchase a product or any kind
  • ask for any details about your bank account
  • ask for your social media identities or login details, or those of your contacts
  • ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
  • disclose any of your personal or medical information to your contacts
  • provide medical advice on the treatment of any potential coronavirus symptoms
  • ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
  • ask you to access any website that does not belong to the government or NHS

Join the NHS Citizens’ Panel

People in Braunstone Town are invited to sign up to a new online network to share their experiences of NHS services and help shape the future of local NHS services.

The NHS Citizens’ Panel has been set up by local NHS organisations to gather public views and opinions on a wide variety of health topics, which will be used to help us to understand peoples’ experiences and what matters most to them.

Citizens Panel article (PDF)Citizens Panel poster (PDF)Sign up today

May 2020

Reopening of local domestic waste sites

The city and county councils say they are working hard to re-open some of their recycling and household waste sites later this month. Under new Government guidelines, sites can re-open for waste that can’t be stored safely at home.

Leicestershire County Council says it will open the gates on Monday, 18 May – at seven sites over seven days a week. The county sites opening are at Barwell, Lount, Market Harborough, Melton Mowbray, Mountsorrel, Oadby and Whetstone. The seven county sites will be open to county residents only. The county council is also looking to introduce a booking system for their sites.

Click here for up to date information.

News Summary - Updated 26th March 2020

Following the announcement by the Prime Minister on Monday evening, all Town Council services have been closed to protect residents, staff and councillors. 

Government advice is not to use playgrounds and these have been closed and signs put up both to reduce the spread of Covid-19 but also for the safety of our children and young people.   Due to the advice, our Ground staff will not be undertaking the regular nor detailed safety checks of our parks equipment for at least three weeks.

The Town Council will be providing a co-ordination and facilitation role to support residents who wish to volunteer to assist others in their neighbourhood, particularly the elderly and vulnerable, more information is available on our dedicated webpage.

There may be delays in responding when contacting the Council, particularly in the next three weeks:

  • Voice mail is available on the main number 0116 289 0045 and these are being monitored weekdays.
  • Emails to This email address is being protected from spambots. You need JavaScript enabled to view it. and messages from the website will continue to be monitored weekdays.
  • No face to face Reception service is available at either Braunstone Civic Centre or Thorpe Astley Community Centre for the next three weeks and the buildings will remain closed to the public.


  • The Civic Community Lounge is closed until further notice.
  • The Braunstone Town Library is closed until further notice.
  • All library books have extended return dates until the 4th July 2020. 
  • Pop Up Care group at Thorpe Astley Community Centre is currently closed.
  • Customer services at the Braunstone Civic Centre is responding weekdays to voice messages, emails and web form enquiries and reports. 


  • We will not take any room bookings and all bookings until 30th June are cancelled. Please bear with us for your refund.  Following the announcement on Monday 24th that only essential travel to work should be undertaken, we will not be processing any refunds in the next three weeks.

Council Meetings and Programme of Events

  • Council meetings for the 2nd of April 2020 have been cancelled.
  • All events up until the 30th June are cancelled, including the Spring Craft Fair.

If you would like further information on any of the above, see below - this is just a quick summary of the updates. If you have any further questions please leave a voice message for Customer Services on 0116 2890045 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you have any concerns about the Covid-19 Coronavirus, please see the guidance from the NHS, or the official government website.

23rd March 2020

The Customer Service shop at the Braunstone Civic Centre will close tomorrow from 5PM until further notice. Customers can get in touch via 0116 2890045 or This email address is being protected from spambots. You need JavaScript enabled to view it..


21st March 2020

Following the latest advice that all Café, Bar and Leisure Venues should close, the Civic Community Lounge will be closed from 20th March 2020 until further notice.

There will be no more hires at our Community Centres.

If you have a booking this week, your event will be cancelled, we will contact you shortly. If you have any queries please contact Customer Services who open at 9am on Monday.

20th March 2020

19th March 2020

18th March 2020

Customer Services Shop

Braunstone Civic Centre
Braunstone Town,
Leicester, LE3 2PP
Tel: 0116 2890045
Fax: 0116 2824785
BTC colouredlogwith text   Local Access to Local Services  

Our Community Centres

google maps
Kingsway, Braunstone Town, Leicester, LE3 2PP.
Tel: 0116-2890045. 
google maps
Off Lakin Drive, Thorpe Astley, 
Leicester, LE3 3RU. 
Tel: 0116-2890704

DATA PROTECTION: by contacting us you agree to Braunstone Town Council collecting and processing your personal data to deal with your enquiry, booking or service request.  

Business Hours

Customer Service Shop
Mon-Fri: 9am to 5pm   (Closed on Public Holidays) 
Due to Covid-19, Face to Face Enquiries are suspended 
Telephone (Voicemail), Email & Web Enquiries only
Braunstone Town Council Offices
Mon-Fri: 9am to 5pm (Closed on Public Holidays)
Telephone (Voicemail), Email & Web Enquiries only
Braunstone Civic Centre
Not available for hirings due to Covid-19 Outbreak

Thorpe Astley Community Centre
Not available for hirings due to Covid-19 Outbreak